06/14/2024 By Waltt 0

Product FAQ

Q: Can you produce based on my designs?

A: Absolutely! We offer OEM/ODM services. Feel free to send us your designs for a quote.Q: Can I add my logo to the products?A: Yes, we can personalize the products with your logo.Q: How do I place an order?A: 1. Share your requirements or the intended use of the product.
2. We will then provide a quote based on your needs or our recommendations.
3. Once you approve the samples, a deposit will be required to confirm the order.
4. Upon confirmation, we will begin production.Q: What’s the lead time?A: Samples typically take 5-7 days for production. For bulk orders exceeding [quantity], mass production takes 1-2 weeks.Q: Will I be charged a mold fee again if I reorder?A: No, we store metal molds for 2 years. If you reorder within that timeframe, you won’t be charged the mold fee again.Q: Can I order a sample first?A: Of course! We encourage sample orders to allow you to assess the quality of our products.